Big ticket retailing – how different is it really?

Big ticket retailing – how different is it really?

In this piece I look at the retailing of higher ticket items, and ask whether it’s really any different to selling lower priced product. Whilst there’s much that is similar, there are differences, and understanding these could help you achieve greater...
Reflections on a life in retail and eCommerce

Reflections on a life in retail and eCommerce

This is a short piece I posted on LinkedIn shortly after I left Heal’s at the end of 2021. I wanted to summarise as concisely as I could some of the biggest learnings of my recent career in retail and eCommerce. It got a great response with almost 50,000 views,...